Maybe not quite what you had in mind, but before, we had a decently active TFF chat. That's where I met the majority of the people I still talk to today on here, and others who have left I still talk to. Personally, I find it's a better way to get to know people, as you can talk to each other in real time. Sure, you can IM specific people, but actually approaching a person can be a little more intimidating, or you might have less reason to actually do so. Visitor Messages are probably the closest thing we have, but that's still quite far from chat. And in my opinion, you have to go a little too out of your way to PM someone, so I, for one, rarely do it.
I know a group of people on here have those MSN chats, but aren't those by invitation? The AIM TFF chat, anyone who had AIM could join.
AIM isn't quite part of TFF, but it could be used as an extension of the community. Even better if you could get something like that going on the forum itself, but I don't know how possible that'd be.
To be honest, though, I don't expect it'd be popular enough to revive it. I think I saw a few attempts to do so here and there, and it didn't seem to get anywhere. But I suppose it could happen.
As for problems with this place, nah, I don't really have any. It seems some people are having problems, and I'm honestly not sure what it's about. Maybe because I've been pretty inactive as of late. I guess I missed it.
Anyway, I really agree that people not knowing each other is probably a major contributor to the problems. From casual observation, I'd describe the general atmosphere around here as "cold". This includes the way I am around here as well. I don't know many of the active posters. People would need to know each other to change the atmosphere, I think.
Just my opinion there. It's not even so serious of a suggestion.
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