People love to take the internet seriously for some odd reason. Why that is, I'll never know, but I'm in agreement with you on how everything has to be so sugercoated these days.
Take a look at the movie Gran Torino for instance. Notice how Clint Eastwood's character represented a "last of the dying breed" type of personality, where he refuses to change his ways to the world's standards, and keeps his views, no matter how extreme, until he realized how some things can change in a more positive manner. Yeah, I'm getting a little off-topic, but in order to see what point I'm getting at, just take a second to listen to the kind of dialogue he uses throughout the movie. It's not him being racist, it's just the way how he speaks. He never sugercoated anything, he told things how it was, and nowadays people are too afraid to do that because of how people want to "please everyone" and don't want to get a lawsuit filed for "verbal assault". Seriously, 40 years ago, who has ever heard of getting a verbal assault charge filed on them?
Moving ahead in the eras, now we come to the internet, which happens to be a tool that has endless possibilities and variables at it's disposal. Also, laws happen to be less enforced on it then in the real world. However, the reason people get so upset on the internet is because of the medium of communication makes more views of others readily spread through the cyberworld which makes more people upset because of people being sensitive in real life and due to the lack of policing on the internets, people take it in their own hands to express grief or to give grief to others based on their views, among many other things.
The internets: not srs biz, but a vicious cycle nonetheless.
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