Good call on the police.
I work as security so I need to call them in to fix up any problems beyond what my role entitles me to respond to and I've even had an instance where they took upwards of five hours to arrive while I was holding a guy covered in blood along with a blood soaked hammer.

Really, if you want something done you gotta do it yourself or spend your time wondering why no-one will take care of it for you even if it's their job. I suppose some places might have faster police response times though. :/